FAQ

Do you have a question?

There seems to be something stuck in my tracks – how can I get it out?

Let's take a look!


Click here to see a video on how to clean your robot's tracks


  1. Make sure the power supply is unplugged from the outlet.
  2. Turn the robot upside-down to check the tracks and brushes and all the nooks and crannies for any obstructions or visible damage.
  3. If possible, try to reach in and take it out if you find any obstruction.


If the issue still isn't resolved, please contact us here.

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