FAQ

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My Dolphin regularly forgets part of the pool



Ensuring Proper Setup for Your Pool Robot


Ensure that the cable is not twisted or bent and that it has sufficient cable length to reach the entire pool. Any excess cable should be rolled up on the caddy or laid alongside the pool.



Starting the Dolphin from Different Locations


Consider beginning the operation of the Dolphin from a different section of the pool. This can alter the robot's initial cleaning route, to enhance its efficiency.



Important Checks to Complete





  • No obstacles are preventing the robot from reaching all areas of the pool


If, after conducting these checks, the robot continues to exhibit issues, we encourage you to reach out to us for further assistance here.

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