FAQ

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Where can I find my Dolphin's serial number?

The serial number of the robot is a 10-digit number that can be found inside the robot on a white sticker.


If your filter opening is on the bottom of the robot, please follow the below instructions:

1) Turn your Dolphin upside down and remove the filter(s).
2) Look for a white label (sticker). This label (sticker) has your robot's serial number on it.

If your filter opening is on the top of the robot, please follow the below instructions:

1) Open the top lid and remove the filter(s).
2) Look for a white label (sticker). This label (sticker) has your robot's serial number on it.


If the serial number is not accepted, verify that the numbers are input correctly or Contact Us Here for further assistance.


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