FAQ

If your robot is not charging, follow these steps:

1. Check the power outlet:

• Confirm the wall outlet is working by testing it with another device.
• The charger LED should turn green when it is receiving power.

2. Inspect the charger connections:

• Make sure the charger is securely connected to the robot.
• Ensure the charging contacts on both the robot and charger are clean and free of debris.

3. Charge in proper conditions:

• Charge the robot indoors or in a shaded area.
• In hot weather, try charging at night to avoid overheating. If the battery LEDs are blinking simultaneously, the battery or charger temperature is to high.

4. Allow enough charging time:

• A full charge can take up to 4.5 hours.
• Make sure the robot remains connected for the entire charging period.