Where are the Maytronics Offices and Service Centers located?
Maytronics US corporate office is located in Duluth, Ga.
Maytronics has regional Master Service Centers across North America that provide repair services. These centers are located in:
- (Maytronics Service Center) Duluth, Georgia
- (Phoenix Shaver) Tempe, Arizona
- (Pacific Aquascapes) Kapolei, Hawaii
- (O' Neill & Sons) Downingtown, Pennsylvania
- (J&J Pool Equipment Services) Crowne Pointe, Illinois
- (The Pool Shoppe) Ontario, Canada
Does your Dolphin need service?
Step 1: Troubleshoot your Dolphin
Before proceeding with a repair, we recommend using our troubleshooting tool to diagnose the issue. Click here to troubleshoot and complete a warranty claim (RMA/Return Merchandise Authorization) to repair your Dolphin or replace the power supply.
Step 2: Determine where to get service
- If you purchased your Dolphin from a local dealer:
Contact the dealer where you bought your Dolphin from to check if they offer repair services. Use our Dealer Locator to find your nearest Dolphin retailer.
- If your local dealer does not offer repairs OR you purchased from an online retailer:
Use our self-service tool to troubleshoot and start a warranty claim for a repair in one of our master service centers or power supply replacement. Click here to begin.
Step 3: Repair Options
- Mail-in or Bring in Your Robot for Repair
If troubleshooting confirms that your Dolphin needs repair, you can send or take it to your nearest Master Service Center. Click here to start a warranty claim.
Want to talk to a real person? Our Customer Care Team is here for you—just give us a call at 1-888-365-7446 / 1-855-634-8572! The Customer Care hours are Monday-Friday 8:00 am-5:00 pm EST