The Skimmi™ movement is jerky and/or making noise
This can happen if the water is full of debris or if there is very strong wind, making it difficult for the Skimmi to navigate properly.
Try the following troubleshooting steps:
1. In the app turn "Smart Detect" to OFF.
2. In the "Smart Detect" function, select a lower water quality or switch the function OFF.
3. Turn "Smart Detect" to OFF.
4. Empty the filter tray and wash with a stream of water.
If the front brush is making a strange, squeaking noise or assistance is still needed? Click the blue chat icon in the bottom-right corner of your screen to start a conversation with our AI agent — 'Phin'!