FAQ

MyDolphin™ is an easy-to-use app for remotely controlling your pool cleaning robot using Bluetooth®.

Depending on the model, you can activate different cleaning programs, the weekly timer and/or manual control.

To find out which features are adapted to your robot, we advise you to refer to it's user manual.

Compatibility:

The MyDolphin™ app will work:

• On most mobile devices running iOS 7 or higher and Android 4.3 or higher

• If the power of your 3G or 4G network connection is at least 60%, i.e. 2 bars out of the 3 available

• When Bluetooth® and GPS are activated on your phone

Preparing your Dolphin robot for connection

1. Connect the Dolphin robot to the power supply and the power supply to an electrical outlet.
   
2. Launch the Dolphin robot.
   
3. Press the On / Off button on the power supply to start the cleaning cycle of your Dolphin robot.

Connecting your Dolphin robot to your phone

1. Download and launch the MyDolphin™ app.
   
2. Make sure you are within 5 meters of the robot's power supply.
   
3. Once launched, the application will search by Bluetooth® and display the serial number of your robot.
   
4. Click on the Dolphin serial number that appears on the screen.
   
5. Sign up by entering your email address and creating a password.
   
6. Then, your smartphone will complete the Bluetooth® pairing sequence.

Wait a few moments because this operation can take up to 2 minutes depending on the signal strength of your 3G / 4G network.