Brand Protection Program

Yes. Distributors may sell to Authorized Dealers and to End Users. An End User is the ultimate consumer for whom the product was designed and is not purchasing the product for purposes of resale.

No. Distributors are not required to provide customer lists to Maytronics. Distributors are only required to provide a copy of the Authorized Dealer Policy and MAP Policy to their customers. They will also be responsible for forwarding updates to the MAP Policy in the future.

No. Customers of distributors (other than end users) will be deemed “Authorized Dealers” when they receive from the distributor a copy of the Authorized Dealer Policy and agree to adhere to the policy by continuing to purchase and resell Maytronics products, use our intellectual property, and otherwise do business with us. They will remain Authorized Dealers unless their “authorized” status is revoked by Maytronics due to a violation of the Authorized Dealer Policy, MAP Policy, or for another reason. Examples of violations of the Authorized Dealer Policy include:

• selling Maytronics products online without the proper consent;
• selling brick-and-mortar only products online or internet-only products in brick-and-mortar locations;
• selling products outside of the United States without our consent; or
• diverting products to unauthorized sellers.

No. These policies are not intended to be signed. However, by continuing to purchase and resell Maytronics products, use our intellectual property, and otherwise do business with us, distributors and dealers are deemed to accept and agree to adhere to the terms in these policies.

Distributors may utilize an online portal or website to sell to their Authorized Dealer customers without special approval. Dealer pricing should not be visible to the public and orders may not be completed unless the dealer has logged in. Both brick-and-mortar only and internet-only products may be sold through these dealer portals to Authorized Dealers. If a distributor wishes to sell to end users via any publicly-accessible website, it must apply for approval and complete the Authorized Online Seller Agreement.

Per the Authorized Distributor Policy, distributors must cease or suspend sales to any customer promptly upon request of Maytronics.  The “Do Not Sell” List is a compilation of persons and entities that distributors are not allowed to sell Maytronics products to for various reasons.  Maytronics will, from time to time, update its “Do Not Sell” List and will notify distributors of the updates via email, with a link to the updated version of the list.  The persons and entities identified through the link are not authorized to resell Maytronics products and the sale or transfer of Maytronics products to these individuals and entities is strictly prohibited.  Any pending orders by or on behalf of these individuals and entities should not be fulfilled, and no new orders should be accepted.  Any continued sales to a person or entity on the “Do Not Sell” list by a distributor will be deemed a violation of the Distributor Policy and Maytronics will take action against the distributor as they see fit.