Check that the power supply cable is plugged properly into the power supply socket. Check power to the socket and reconnect Pool Cleaner
Ensure the power outlet is functioning properly and that it has not tripped the breaker in the fuse box
Turn the power supply off. Wait 30 seconds then turn it back on
Unplug the power supply. Open the impeller cover and check that nothing is trapped in the impeller
The Pool Cleaner moves but does not clean the pool
Clean the filters of the cartridges
After the Pool Cleaner starts moving observe it for several minutes and make sure that it keeps moving. If it stops moving check the impeller and the drive system to see if any debris is stuck there
The Pool Cleaner cleans only part of the pool
Check that there is enough slack in the cable for the Pool Cleaner to reach all of the pool
Clean the filter bag/cartridge
Check the brushes to see if they are obstructed or worn out
You may enhance the pool coverage by adjusting the handle float. For optimal pool coverage the Pool Cleaner should turn on the floor at 90° angle (the Pool Cleaner rotates twice before completing the 90° turn).
If the Pool Cleaner turns in an angle wider than 90°, pull out the handle float on the cable’s entry-side (A)
The Pool Cleaner floats instead of sitting on the floor of the pool
Try removing the air again
With the Pool Cleaner in the water squeeze the combined brush/Wonder brush to make sure that they are compley water absorbent
Cable has kinks
To remove the kinks stretch the cable out compley and let it sit for at least a day in the sun
push in the float on the non-cable side
The Pool Cleaner doesn’t climb the walls
Clean the filter bag/cartridge
Check the level of the chemicals of the water. Improper levels may allow the growth of algae making the walls slippery. If so, adjust the levels and scrub the walls
Check that the brushes aren’t worn out
If the suggest solutions do not solve the problem contact your dealer